Privacy Policy

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Authentication information (encrypted passwords)

Pet Report Information

When you submit a lost pet report, we collect:

• Pet details (name, breed, description, photos)
• Location information (last seen location, general area)
• Contact preferences
• Date and time of report submission

Usage Information

We automatically collect certain information about your use of our platform:

• Device information and browser type
• IP address and general location
• Pages visited and features used
• Date and time of access

How We Use Your Information

We use your information to:

• Facilitate lost pet reports and reunification efforts
• Connect you with community members who may help
• Send you notifications about potential pet sightings
• Improve our platform and user experience
• Ensure platform security and prevent abuse
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Public Pet Reports:

  Information you choose to include in lost pet reports (pet photos, descriptions, general location) is made publicly visible to help with search efforts

• Community Members:

  We may facilitate communication between you and community members who report sightings, while protecting your direct contact information

• Legal Requirements:

  We may disclose information when required by law or to protect our rights and safety

• Service Providers:

  We may share information with trusted service providers who help us operate our platform (hosting, analytics, etc.)

Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS)
• Secure password hashing
• Regular security updates and monitoring
• Limited access to personal information
• Secure hosting infrastructure

Your Rights and Choices

You have the following rights regarding your information:

• Access:

  Request a copy of the personal information we have about you

• Update:

  Correct or update your account information at any time

• Delete:

  Request deletion of your account and associated data

• Control:

  Manage your notification preferences and visibility settings

• Object:

  Object to certain uses of your information

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Pet report information may be retained longer to maintain historical records that could be helpful for future search efforts. You can request deletion of your data at any time through your account settings or by contacting us.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the platform's contact features or reach out to our support team. We are committed to addressing your privacy concerns promptly and transparently.